Terms and conditions of sale

All returns and exchanges must be made within 28 days of purchase, with a copy of the order form or original order receipt. The products should be unused (with any tags still attached), in original packaging and in a re-saleable condition.

Refunds will be processed by the original payment method. If you paid by card, it can take up to 7 working days to appear back in your account. Pay Pal refunds can take up to 30 days.

If there is a fault with any item, it must be returned to the Sports Store, we will then send the item back to Samurai for return/refund approval. When approved by Samurai a refund/exchange can be processed. Exchanges are dependent on current stock levels. If we are unable to offer an exchange, we can process a refund as detailed above.

Exceptional circumstances for returns or exchanges, after the 28 days, will be considered by the Store on an individual basis. Please contact Mrs Hopkinson on sports-store@qmgs.walsall.sch.uk